Privacy Policy
Welcome to the Privacy Policy for Nexopora Cloud, operated by Nexopora at https://cloud.nexopora.com. This policy explains how we collect, use, disclose, and protect your personal information when you use our cloud-based services, websites, and related platforms. By accessing or using our services, you agree to the terms outlined herein. Last updated: March 15, 2025.
Information We Collect
We collect information in three primary ways: (1) information you provide directly, such as when registering an account, completing a contact form, or subscribing to updates; (2) information collected automatically through cookies, log files, and analytics tools, including IP address, browser type, device information, and usage patterns; and (3) information from third-party integrations, where permitted and disclosed, such as single sign-on providers or authorized API partners.
How We Use Your Information
We use the collected information to: provide, maintain, and improve our services; process transactions and manage accounts; send administrative communications (e.g., service updates, security alerts); respond to inquiries via Contact Us; personalize user experience; conduct internal analytics and research; and comply with applicable legal obligations. We do not sell your personal information to third parties for marketing purposes.
Sharing of Information
We may share your information with: (a) trusted service providers who perform functions on our behalf (e.g., hosting, analytics, customer support), subject to strict confidentiality agreements; (b) affiliates within the Nexopora group, under this Privacy Policy; (c) legal authorities when required by law or to protect our rights, safety, or property; and (d) in connection with a business transfer, such as a merger or acquisition, with appropriate safeguards in place. We do not share personal data with unaffiliated third parties for their independent marketing use.
Data Security
We implement industry-standard technical and organizational measures—including encryption in transit (TLS 1.2+), access controls, regular security assessments, and employee training—to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While no system is 100% secure, we continuously evaluate and enhance our security posture.
Your Rights and Choices
Depending on your jurisdiction, you may have the right to: access, correct, or delete your personal data; restrict or object to processing; request data portability; withdraw consent (where applicable); and lodge a complaint with a supervisory authority. To exercise these rights, please contact us at support@nexopora.com or submit a request via our Contact Us page. We will respond within 30 days, as required by applicable law.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance functionality, analyze site usage, and support security. You can manage cookie preferences through your browser settings. Essential cookies are required for core service operation and cannot be disabled. For more details, see our Privacy Policy and Disclaimer.
Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will promptly delete it.
International Data Transfers
As Nexopora operates globally, your information may be transferred to and processed in countries outside your residence, including jurisdictions with different data protection laws. We ensure appropriate safeguards—such as Standard Contractual Clauses (SCCs)—are in place for such transfers, in accordance with applicable data protection regulations.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the revised version on this page with an updated “Last updated” date. We encourage you to review this policy regularly. Continued use of our services after changes constitutes acceptance of the updated terms.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at support@nexopora.com or write to us at: Nexopora, Attn: Privacy Team, 123 Cloud Avenue, San Francisco, CA 94107, USA. You may also visit our Contact Us page for additional support options.